Privacy Policy

Last updated: May 3, 2025

This Privacy Policy explains how I, Hue Truong (“I”, “me”, “my”), collect, use, share, and protect information when you visit https://huetruong.com (the “Site”), leave comments, or sign up for text updates. I am committed to keeping your data safe and transparent.

1. Information I Collect

1.1 Personal Data We Collect

• Contact/Messaging Sign-Up: When you submit the contact form, I collect your first name, last name, email address, mobile phone number, and any optional message content. By submitting the form and checking the required box, you give Hue Truong written consent to communicate with you via email and SMS (up to 5 messages per month). Standard message & data rates may apply. You may withdraw consent or unsubscribe at any time by replying STOP. You also agree to my Terms of Service and Privacy Policy.
• Comments & Messages: If you leave a comment or send a message through the Site, I collect any content you submit and contact information you choose to provide.

1.2 Automatically Collected Data

• Log Data: I collect your IP address, browser type, operating system, pages visited, and timestamps to monitor performance and security.
• Cookies & Analytics: I use cookies and similar technologies (e.g., Google Analytics) to remember preferences and analyze Site traffic. You can disable cookies in your browser, but some features may not work properly.

2. How I Use Your Information

I use your information to:

• Operate, maintain, and improve the Site and optional text messaging program.
• Send personal text updates (up to 5/month) and process HELP/STOP requests.
• Respond to inquiries, comments, and support requests.
• Analyze metrics to understand how the Site and messaging program are used and improve user experience.
• Comply with legal obligations and protect my rights.

3. SMS Messaging Program Details

3.1 Data Collected for SMS

• Phone Number & Consent Records: Your phone number, opt-in date/time, and any opt-out requests.
• Message Content & Metadata: Text of messages exchanged, delivery receipts, timestamps, and originating IP addresses.

3.2 Use and Disclosure of SMS Data

• I use your SMS data solely to deliver personal text messages, manage subscriptions, and improve service performance.
• I do not share your phone number or messaging data with third parties for marketing or promotional purposes.
• I may share data with service providers (e.g., text messaging provider, hosting, analytics) strictly to facilitate the messaging program or Site operation; they are contractually bound to protect your data.

3.3 Message & Data Rates

Standard message and data rates may apply. You consent to these charges when you opt in.

3.4 Opt-Out & Help Instructions

• Opt-Out: Reply STOP at any time to unsubscribe from future messages. I record and honor all STOP requests immediately.
• Help: Reply HELP or email me for assistance.

4. Data Retention & Security

• I retain personal data (including SMS records) for a minimum of two years or as required by law. After this period, I securely delete or anonymize it.
• I implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction.

5. Sharing Personal Data

Any personal information that I collect (as identified in the “Personal Data We Collect” section) will not be shared with third parties, except in the following circumstances:

• Service Providers: I may share data with third parties who perform services on my behalf (e.g., web hosting, messaging platforms, analytics).
• Legal Compliance: I may disclose information to comply with legal obligations or protect rights, property, or safety.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or update your personal data.
• Request deletion of your data (subject to legal obligations).
• Object to or restrict processing.
• Withdraw consent for SMS messaging (by replying STOP).
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please use the contact form to submit your request.

7. Compliance & Legal Frameworks

This Privacy Policy is designed to comply with:

• CTIA Messaging Principles & Best Practices (Sections 5.2.1 & 5.2.2)
• Telephone Consumer Protection Act (TCPA) and federal and state laws.

8. Children’s Privacy

This Site and messaging program are not directed at children under 13. I do not knowingly collect data from children under 13. If I discover I have, I will delete it promptly.

9. Changes to This Privacy Policy

I may update this Privacy Policy at any time. I will post changes here with a new “Last updated” date. Continued use after updates constitutes acceptance.

Contact:
If you have questions or concerns, please leave a message on my contact form.